Our Process
Discover how we work at Atlas Cashflow Solutions to resolve your overdue invoices professionally and effectively. We focus on preserving relationships while improving your cash flow. Learn about each step of our transparent and straightforward process.
How We Resolve Overdue Invoices
When a business needs assistance with an overdue invoice, we provide a structured and professional approach. Our method ensures clarity and resolution while maintaining positive client relationships.
Step 1: Initial Review
We begin with a short conversation to understand your business, the outstanding invoice(s), and the context around payment terms and communication to date.
Step 2: Invoice Assessment
We review the invoice details to confirm suitability for professional follow-up and agree a clear, measured approach with you before any contact is made.
Step 3: Professional Follow-Up
We act as a calm, external point of contact, managing structured communication with the payer to clarify timelines and work toward resolution without confrontation.
Step 4: Ongoing Updates
You are kept informed throughout the process, with full visibility and control over next steps at all times.
Step 5: Resolution and Closure
Once payment is resolved or a clear outcome is reached, the process is closed transparently, with no further action taken without your approval.
Our Professional Approach
Our approach is designed to feel like a professional extension of your internal finance team, not a third-party debt collector.
Relationship Preservation
We take time to understand the commercial relationship, the history behind the invoice, and the tone you want maintained before any communication takes place.
Structured Communication
All outreach is structured, respectful, and focused on clarity rather than pressure — ensuring conversations remain professional and solutions-oriented.
Full Visibility and Control
At every stage, you retain full visibility and control, allowing you to protect long-term customer relationships while improving cash flow in a responsible way.
Transparent and Simple Process
We make it easy for you to improve your cash flow. From the initial call to receiving payment, our process is designed to be simple, transparent, and effective. You only pay when we successfully recover funds.